How to pre-authorise a hospital admission or procedure

Securitas Health Consultants

Pre-authorisation

Getting pre-authorisation can be quite a tedious process - here are our quick links to speed up the process.

Contact your broker, Securitas Health Consultants on 086 177 8883

Have the following information readily available:

        Membership number

        Patient’s name and date of birth

        Contact details

        Appropriate ICD-10 Code and Tariff Codes (you can obtain this from your service provider)

        Date and time of admission and procedure

        Name of the admitting Doctor and his/her practice and telephone number

        Name of the hospital, the practice and telephone number

        Length of stay

 

OR

 

Contact  your designated Medical Aid or send an email with the above information

 

Medshield Hospital Management -  086 000 2121 / medshieldpreauth@mso.co.za

Discovery Medical aid  -   preauthorisations@discovery.co.za contact 0860 99 88 77

Medihelp  086 0200678  or email  hospitalauth@medihelp.co.za

Fedhealth  0860 002 153  or email   authorisations@fedhealth.co.za

Keyhealth  0860 671 060 

Bonitas  0860 002 108  or email   hospital@bonitas.co.za

Bestmed  0800 220106 / or email authorisations@bestmed.co.za

Momentum  -  0860 11 78 59

LA Health  -  Tel: 0860 103 933