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IT Support Specialist - Pretoria


A prominent financial services provider has an exciting career opportunity available for an experienced IT SUPPORT SPECIALIST, to join their dynamic team in PRETORIA, GAUTENG

This is a permanent position and office based, which offers a market related salary, including company benefits.


Qualifications & Experience:

 
  • Minimum matric, with a B – IT degree or relevant diploma in IT or Computer Science highly advantageous and beneficial to the role. 

  • Up-to-date technical certifications such as CompTIA, CompTIA N+ and Endpoints essential.

  • Minimum 3 years’ relevant working experience within an IT support role. 

  • Minimum 3 years’ proven experience in IT systems administration, cyber security management principles and system infrastructure maintenance. 

  • Proven experience in managing desk top support and supplier management i.e: Cisco, Mikrotik, Amazon and Google is a requirement to the role.

  • Excellent knowledge of the Microsoft Office 365 product range.

  • Solid knowledge and a thorough understanding of IT network administration – hardware and software infrastructure management. 

  • Excellent knowledge and experience working with, and troubleshooting issues via Windows Operating Systems.

  • Solid knowledge and experience in the technical repair of computer hardware.


Other Requirements:

 
  • Effective and professional supplier management.

  • Fully bi-lingual and eloquent in Afrikaans and English: speak read and write.

  • The highly developed interpersonal skills and ability to professionally translate and communicate highly technical issues in a non-technical language.

  • Excellent problem-solving abilities. 

  • Tenacious and driven, with the ability to multi-task.

  • Compliant with the ability to successfully work under pressure.

  • Well-developed change-management abilities.

  • Trustworthy and ethical with a strong sense of accountability.

  • Professional and well-presented.

  • Valid drivers’ license with own reliable transport.