Short-Term Insurance Claims Administrator

A prominent financial services provider is looking for an experienced CLAIMS ADMINISTRATOR in SHORT TERM INSURANCE, to join their dynamic team in Pretoria East.

This is a permanent position which offers a market related salary, including company benefits.

Experience & Qualifications

  • Minimum grade 12, with a tertiary qualification advantageous.

  • Minimum 5 years’ claims experience (motor and non-motor) within a short-term insurance environment – specifically commercial lines.

  • Relevant financial certification per RE5 qualification and 120 relevant credits are advantageous, but not essential.

  • Experience and knowledge on Discovery insurance administrative systems highly advantageous.

Other Requirements

  • Excellent administration skills and the ability to look at all aspects of the job, regardless how detailed.

  • A high level of insight to insurance policy wording, interpretation of contract clauses and the practical implication of claims insofar as client contracts and policies are concerned. 

  • Conscientious – meets deadlines and pays attention to detail.

  • Excellent interpersonal skills.

  • Computer literate. 

  • The proven ability to be a team player that can actively encourage open communication in a team environment.

  • Tenacious and driven, with the ability to multi-task.

  • Prioritizes, follow-up and orders work in a methodical manner.

  • Fully bi-lingual and eloquent in English and Afrikaans: speak read and write.

  • Communicates clearly and reasons logically. Positive and willing attitude as well as a service culture.

  • Ability to proactively develop customer relationships, making efforts to listen and understand the customer, anticipating and providing solutions to customer needs to customer satisfaction.

  • Compliant with well-developed change-management abilities.

  • Trustworthy and ethical with a strong sense of accountability.

  • Professional and well presented.

  • Own reliable transport.