Short-Term Insurance Claims Administrator
A prominent financial services provider is looking for an experienced CLAIMS ADMINISTRATOR in SHORT TERM INSURANCE, to join their dynamic team in Pretoria East.
This is a permanent position which offers a market related salary, including company benefits.
Experience & Qualifications
Minimum grade 12, with a tertiary qualification advantageous.
Minimum 5 years’ claims experience (motor and non-motor) within a short-term insurance environment – specifically commercial lines.
Relevant financial certification per RE5 qualification and 120 relevant credits are advantageous, but not essential.
Experience and knowledge on Discovery insurance administrative systems highly advantageous.
Other Requirements
Excellent administration skills and the ability to look at all aspects of the job, regardless how detailed.
A high level of insight to insurance policy wording, interpretation of contract clauses and the practical implication of claims insofar as client contracts and policies are concerned.
Conscientious – meets deadlines and pays attention to detail.
Excellent interpersonal skills.
Computer literate.
The proven ability to be a team player that can actively encourage open communication in a team environment.
Tenacious and driven, with the ability to multi-task.
Prioritizes, follow-up and orders work in a methodical manner.
Fully bi-lingual and eloquent in English and Afrikaans: speak read and write.
Communicates clearly and reasons logically. Positive and willing attitude as well as a service culture.
Ability to proactively develop customer relationships, making efforts to listen and understand the customer, anticipating and providing solutions to customer needs to customer satisfaction.
Compliant with well-developed change-management abilities.
Trustworthy and ethical with a strong sense of accountability.
Professional and well presented.
Own reliable transport.